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Frequently Asked Questions

When will I see results?

The Cap is recommended to be used once a day for 10 minutes. Every individual is different, but visible hair growth should be observed during the initial six months of treatment. REVIAN can be used indefinitely. However, once treatments are stopped then hair loss may resume.

What is the REVIAN Cap?

A wearable medical device that is worn on the head to reverse hair loss. The approximate size of the Cap is: Height: 15.87 cm (6.25 in) x Width: 20 cm (7.87 in) x Length: 22.86 cm (9 in), Weight: 155 g (0.34 lbs)

Can I order the REVIAN System as a gift?

Yes, you can purchase the Cap for another person as a gift. During checkout, there is a checkbox for giving as a gift. Additionally, you will receive a packing slip with the device. That slip will contain the order # for your purchase. That order # should be provided to the gift recipient for all warranty or returns.

What payment methods are accepted?

We accept Visa, MasterCard, American Express, Discover, and PayPal as forms of payment.

What is the useful life of the Cap?

The Cap and accessories* are tested to be safe and useful for at least two years under daily use.

*Headliners are suggested to be replaced every three months for consistent fit and sanitary reasons. Replacements can be found in the REVIAN shop.

Can I add an additional Cap to my account?

Yes, two devices can be purchased with one credit or debit card. However, with one account and login you will still only be able to treat once a day, not once with each cap. If you would like to purchase an additional cap for another person in your house, then each user will need their own registered account.

How do I track my order?

Once your order has been processed, a tracking link will be provided via a shipment confirmation email.

How many LED's are in the REVIAN RED Cap?

There are 119 LEDs, which is the precise quantity needed to establish full scalp coverage using a lenticular lens to ensure the light is spread evenly across a user’s scalp to deliver the optimal treatment.

Is REVIAN RED Safe to Use?

Yes, REVIAN RED is safe for use. REVIAN RED was FDA Cleared (#K173729) in 2018 according to the federal standards for safety and electromagnetic compatibility , has been independently evaluated and confirmed to conform to the following safety standards:

ANSI/AAMI/ISO 10993-1 2009/(R)2013 – Biological Evaluation of Medical Devices
ANSI/AAMI ES60601-1:2005/(R)2012 – Medical Electrical Equipment – Part 1: General Requirements for Basic Safety and Essential Performance
ANSI/AAMI/IEC 60601-1-2:2014 – Medical Electrical Equipment – General requirements for basic safety and essential performance – Collateral Standard: Electromagnetic disturbances – Requirements and tests.
IEC 60601-2-57 – Medical Electrical Equipment – Particular requirements for the basic safety and essential performance of non-laser light source equipment intended for therapeutic, diagnostic, monitoring, and cosmetic/aesthetic use.
IEC 62471 Ed. 1.0 – Photobiological safety of lamps and lamp systems.
IEC 62133-2 Ed. 1.0 – Secondary cells and batteries containing alkaline or other non-acid electrolytes – Safety requirements for portable sealed secondary cells, and for batteries made from them, for use in portable applications – Part 2: lithium systems

All the safety standards listed above are recognized consensus standards by the US FDA and the test results submitted with the 510(k) application prior to clearance of the REVIAN RED System. While no device can claim it is 100% safe or risk free we have put our device through rigorous safety and compatibility testing of the highest standards.

What are your Indications For Use?

The REVIAN RED System is FDA Cleared and indicated to treat Androgenetic Alopecia and to promote hair growth in males who have Norwood-Hamilton classifications of IIa–V patterns of hair loss and to treat Androgenetic Alopecia and promote hair growth in females who have Ludwig-Savin Scale I-1 to I-4, II-1, II-2 or frontal patterns of hair loss; both with Fitzpatrick Skin Types I–IV.

What is the difference between FDA Cleared and FDA Approved?

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